DCRA Consumer Complaint Form

Government of the District of Columbia
Department of Consumer & Regulatory Affairs

Consumer Complaint Form

The Department of Consumer & Regulatory Affairs (DCRA) enforces the District of Columbia’s consumer protection laws.

By submitting your consumer complaint to DCRA, you help to identify unlawful practices that DCRA investigates for possible enforcement action. In many cases, DCRA’s staff are able to help consumers and merchants to resolve their disputes.

If you have any questions, you may contact the Consumer Complaint Hotline at (202) 442-9550.

Fill all Four Sections
Section I: How Do We Reach You?
Section II:
Section III: Who is Your Complaint Against?
Section IV: Next Steps
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